Cookies and Privacy Policy
At Donald's Highland Tours, your privacy is important to us. This policy outlines how we collect, use, and protect your personal information when you interact with our website, including through our enquiry form.
If you have any questions about this policy, please contact us:
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Contact Person: Donald Maclennan
1. Information We Collect
1.1 Personal Information
When you fill out our enquiry form, we may collect:
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Your name
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Contact details (email address, phone number)
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Details regarding your enquiry
1.2 Cookies and Website Usage
We may also collect information automatically when you visit our website, such as:
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Device information (IP address, browser type)
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Information about your website usage (pages visited, time spent on the site)
This information is collected via cookies to enhance user experience and ensure our website works efficiently.
2. How We Use Your Information
We use your personal information for the following purposes:
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To respond to your enquiry
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To communicate with you regarding our services and offers
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To improve the functionality and user experience of our website
3. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your data with trusted service providers who assist us in managing our website, ensuring its security, or processing your enquiry. We will never share your data for marketing purposes unless we have received explicit consent from you.
4. Cookies Policy
4.1 What Are Cookies?
Cookies are small files that are placed on your device when you visit our website. These help us enhance the user experience and ensure the site’s functionality.
4.2 Types of Cookies We Use
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Essential Cookies: These are necessary for the website to function correctly (e.g., maintaining session information).
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Preference Cookies: These store information about your preferences (e.g., language settings).
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Performance Cookies: These help us improve the website by understanding user activity.
4.3 Managing Cookies
You can control and manage cookies through your browser settings. If you disable cookies, some features of the website may not work properly.
For more information on cookies, visit www.allaboutcookies.org.
5. Data Security
We take reasonable steps to protect your personal data and ensure its confidentiality. While no method of electronic transmission is 100% secure, we strive to protect your data to the best of our ability.
6. Your Rights
Under the General Data Protection Regulation (GDPR), you have the right to:
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Access any personal data we hold about you
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Correct any inaccuracies in your data
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Request the deletion of your personal data
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Object to the processing of your data
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Withdraw consent at any time (where applicable)
To exercise these rights, please contact us via email at donaldshighlandtours@gmail.com.
7. Third-Party Websites
Our website may contain links to third-party websites. Please be aware that we are not responsible for the privacy practices of those websites. We encourage you to read their privacy policies before sharing any personal data.
8. Updates to This Policy
We may update this policy from time to time, and any changes will be posted on this page. Please review this policy periodically to stay informed about how we are protecting your information.